The AI Narrative Audit

How conversational AI describes, recommends, and sometimes distorts your Maison. Measured across five models, verified line by line, delivered in three weeks.

• 01
  Six-dimension benchmarkVisibility, desirability, factual accuracy, discovery, gifting, recommendation, across 5 AI models.
• 02
  Competitive comparisonYour Maison against 3 competitors selected together.
• 03
  RAG Grounding AuditYour brand truths against model contamination and approximation.
• 04
  Source Authority MappingWhich sources feed what AI says about you, and the share you control.
• 05
  Google AI Overviews coverageYour presence across the query universe of your category.
• 06
  Crawl risk exposureWhat blocking or opening to AI crawlers changes for your narrative.

• A 30–40 page report, built to circulate at Executive Committee level
• A 90-minute restitution, remote or on site
• A prioritised 90-day remediation roadmap
• 30 days of read access to AUGMA, the monitoring infrastructure behind the audit
• Timeline: 3 weeks from kick-off

18-Dimension Strategic Diagnostic

Beyond the AI narrative: the full audit of the digital operating model. A 60+ page assessment scoring 18 dimensions — commerce, data, organisation, clienteling, brand sovereignty. The engagement that prepares a transformation, not another report. On request.

The natural continuation of a diagnostic: steering the transformation over time, alongside the teams.

Digital Transformation

Reimagining the end-to-end value chain across commerce, clienteling and content.

Agentic Commerce Readiness

Preparing the Maison for AI shopping agents and conversational discovery.

Operating Model

Organisations and processes built to scale without diluting the savoir-faire.