Where Brand Heritage Meets the Frontier of AI

25 years of digital. 16 inside luxury Maisons. Now building the instruments that bridge heritage and intelligence.

Sébastien Pagès — Founder, The Augmented Maison

Four Maisons. One Conviction.

2008 — 2012
Dior Couture
Digital Strategy & E-Commerce
LVMH Group
1st
E-commerce launch
2012 — 2015
Vilebrequin
Digital & E-Commerce
US Market Launch · Salesforce Commerce
US
Market launched on SFCC
2015 — 2018
Christie's
Digital & E-Commerce
Auction House, International
$75M
Online sales doubled
2019 — 2025
Diptyque Paris
Executive Director Digital & E-Commerce
Comex Member
E-commerce revenue growth
2025 — Present
The Augmented Maison
Founder
AI Strategy & Digital Diagnosis
Building what didn't exist

I don't do digital transformation. I build Digital Flagships for luxury Maisons — and now, I help them navigate AI without betraying their craft.

Most brands treat e-commerce as a channel. I treat it as the sensorial extension of the boutique — where brand heritage meets commercial velocity. Most brands treat AI as a technology. I treat it as an invisible amplifier of what makes luxury, luxury.

I started my career in 2000 at Kodak — a front-row seat to what happens when a company fails to embrace digital. That image shaped a conviction I've carried ever since: digital is not a disruption to manage; it's the most powerful brand amplifier ever created — if you get it right. Today, I see the same crossroads with AI. And the same mistakes being made.

Over 16 years across Dior Couture, Vilebrequin, Christie's, and Diptyque, I've proven this at scale. At Vilebrequin, I launched the US market on Salesforce Commerce. At Christie's, I doubled online sales to $75M. At Diptyque, I scaled e-commerce revenue 8× while elevating the brand's digital experience to award-winning status. The playbook: Unified Commerce, not omnichannel patchwork.

I left Diptyque Paris in 2025 — not because the institutional role had lost its relevance, but because I saw what was coming and decided to build the instruments to navigate it before they existed. The AI Brand Monitor, the audit methodology, the KPI framework — these were not consulting proposals. They were built, shipped, and deployed as working products.

The Approach — Quiet AI
Powerful behind the scenes, imperceptible to the client. Technology fades away to leave only service and emotion. The next era of luxury belongs to leaders who can hold two things at once — brand storytelling and unit economics, creativity and AI architecture, emotion and engineering. That's where I operate.
Sébastien Pagès — Founder, The Augmented Maison
Luxury is not a transaction; it is an emotion. The true challenge is not to adopt every innovation, but to master the ones that are invisible.
Sébastien Pagès
Founder, The Augmented Maison
ex-Executive Director Digital & E-Commerce, Diptyque Paris
Education
Columbia Business School
Programme
ESCP — AI for Business

The Tools That Didn't Exist

Every product below was conceived, designed, coded, and deployed by one person — from an iPad Pro, using Claude Code and GitHub Codespaces. No agency. No technical co-founder.

AI Brand Monitor
The first AI visibility monitoring platform built exclusively for luxury. 480 API calls per cycle across ChatGPT, Claude, Gemini, and Perplexity. Share of AI, Hallucination Detection, Competitive SOV, Cross-Model Consistency — measured weekly.
Strategic Diagnosis Pipeline
A full AI audit pipeline: Playwright for automated screenshots, Claude API for UX scoring, Python enrichment for financial impact modeling, ReportLab for luxury-quality PDF generation. 60+ page reports that look like they were made by an agency of fifteen.
Digital Command Center
Multi-tenant Next.js dashboard with Supabase RLS, NextAuth magic links, strict tenant isolation. Clients see only their brand; I see the portfolio. Six integrated modules. Deployed on Vercel. Always on.
Original KPI Framework
Share of AI. Hallucination Rate. Cross-Model Consistency Score. Future-Proof Score. Brand Truth Profile. Vocabulary that did not exist before I named it — and that the industry will need within 18 months.
Published Intelligence
Céline audit published publicly — "The €3,600 Triomphe is invisible to ChatGPT." Moncler audit: 62 pages, financial impact modeling, 5-phase Agentic Commerce blueprint. GEO & Agentic Commerce playbook. AXO concept article.
GEO & Agentic Thought Leadership
The Black Box Strategy. The Maison Protocol. The Shadow Client. The Digital Twin. Concepts designed for luxury — where strategic withholding, not saturation, is the correct GEO approach.

The next era of luxury belongs to leaders who can hold two things at once — brand storytelling and unit economics, creativity and AI architecture, emotion and engineering.

I partner with luxury leaders to turn AI and Data into P&L accelerators while protecting brand desirability. Not digital transformation — Digital Flagship. Not AI as disruption — Quiet AI as amplifier.

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